The world and the industry has changed radically in recent years. Of course, evolutions and revolutions have become commonplace in modern economies. This time, however, is different. It is not the products and services that are changing, it is the way in which they are delivered to the customer that is totally different.
The guest lecture is part of the BPM course in Master of Management and the speaker is Jan Mendling, professor at the Wirtschaftsuniversität Wien and thought leader in the area of Business Process Management.
Traditionally, the students business informatics of UHasselt organise a biennial trip to visit leading-edge technology companies around the world. This year, our group had the pleasure to visit the Intel facilities in Dublin. For sure, Intel did a wonderful job in having us. The staff showed real commitment and organised a very interesting day filled with talks, demonstrations and tours.
Should everything that happens within your company be represented as an activity?
The picture above shows a list of possible actions that might be going on in an organization. As a process modeler, would you include all of them as activities in your diagram? Or do you think some are too detailed or rather not detailed enough to be considered an activity? Maybe you even argue that some of them are not relevant enough to figure in a process at all…